Our highly successful outsourcing operations manage core IT infrastructures for clients, including data centres, desktop support, server farms and network communication systems. We provide 7x24 “follow the sun” infrastructure and application support through our global network and the company has unrivalled experience in major enterprise programmes covering complex and multi-site solutions. Our Continuous Service Delivery Model (CSDM) guides our clients through the process of assessment, planning, implementation, transition, and ensures consistent, high quality service delivery worldwide.
Our specialists manage operations for top international clients around the globe. They are distinguished by their ability to create new ways of tackling complex operations and technological challenges. Key technologies we work with include multi-channel interactive systems, voice recognition, web-based CRM, N tier architecture, portals and market places, securitization and transaction certification, virtual card concepts and the integration of telecom services. We are market leaders in many areas, including e-banking and e-trading.